Refund & Return Policy
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At Perfumehouse.in, we aim to provide the best quality fragrances. However, if you are not satisfied with your purchase, please review our return and refund policy.
1. Eligibility for Returns & Refunds
- Returns are accepted only for damaged or incorrect products.
- Requests must be made within 48 hours of delivery with proof (photos/videos).
- The product must be unused and in original packaging.
2. Non-Returnable Items
- Opened or used products.
- Personalized/customized attars.
- Items purchased on clearance sale.
3. Return Process
- Email Perfume.gandhi@gmail.com or call +91 9828139192 with your order details and issue.
- If eligible, we will provide return instructions.
- Customers are responsible for return shipping costs unless the fault is ours.
4. Refund Process
- Refunds will be processed within 7-10 business days after inspection.
- Refunds will be credited to the original payment method.
5. Exchange Policy
- Exchanges are possible for defective or wrong items, subject to availability.
For return or refund assistance, contact us at Perfume.gandhi@gmail.com or call +91 9828139192.